Echelon BioTech respects your privacy and is committed to protecting the personal information you share with us when using our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable United States data protection practices.

Information We Collect
When you visit or make a purchase from our website, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment details. We may also collect non-personal data including browser type, device information, IP address, and site usage behavior to improve website performance and user experience.

How We Use Your Information
We use the information collected to process and fulfill orders, communicate with you regarding your purchases, provide customer support, improve our services, and maintain website functionality. Your email address may be used to send order updates, important service notifications, and, if you opt in, product or company updates related to Echelon BioTech.

Data Protection and Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take appropriate steps to secure your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services
We may use third-party service providers for payment processing, shipping, analytics, and website operations. These third parties are granted access only to the information necessary to perform their functions and are required to handle your data in a secure and confidential manner. Echelon BioTech is not responsible for the privacy practices of external websites or service providers.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior. You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, dispute resolution, and business operations.

Legal Compliance
We may disclose personal information if required to do so by law, regulation, legal process, or government request within the United States or other applicable jurisdictions.

Research Use Disclaimer
All products and services offered by Echelon BioTech are strictly for laboratory and research purposes only. Information collected is used solely for business and operational purposes and not for any medical, clinical, or diagnostic applications.

Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us. While we will make reasonable efforts to accommodate such requests, certain data may be retained for legal, administrative, or operational purposes.

Children’s Privacy
Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, it will be deleted promptly.

International Users
Although Echelon BioTech operates from the United States, users accessing the website from outside the U.S. acknowledge that their information may be transferred and processed in the United States, where data protection laws may differ from those in their jurisdiction.

Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:
info@echelonbiotech.com